Beautiful 16in Deerskin Shamanic Drum

Each of our shamanic drums is meticulously hand-birthed, embodying unique characteristics that reflect the natural materials and artisanal process involved. These individual nuances and imperfections are not flaws but integral aspects of the drum's magic and spirit.

Non-Returnable Items:

• Custom or Personalized Drums: Due to their bespoke nature, custom or personalized drums cannot be returned or exchanged.

• Used or Damaged Items: Items that have been used or damaged post-delivery are not eligible for return or refund

• Return Process:

• Initiate Return: Contact our customer service within 14 days of receiving your drum to discuss your concerns and obtain return authorization.

• Return Authorization: Once approved, you will receive instructions on how to return the item securely.

• Condition of Item: Ensure the drum is returned in its original, unused condition, including all accessories and packaging materials.

• Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.

• Proper care is essential to maintain the longevity and quality of your shamanic drum. Avoid exposing the drum to extreme temperatures or moisture, as these conditions can affect its integrity. For detailed care instructions, please refer to our Caring for your Shamanic Drum guide.

  By purchasing our shamanic drum, you acknowledge and accept the unique, handcrafted nature of the instrument, including its natural imperfections, which contribute to its distinctive character and magic.

  Sources

  Refunds:

  Upon receiving and inspecting the returned drum, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment within 7-10 business days.

  Damages and Issues:

  Please inspect your drum upon receipt. If you notice any damage or defects not related to the natural imperfections inherent in hand-birthed drums, contact us immediately so we can assess the issue and make it right.

  Care and Maintenance:

Shipping Policy

Processing Time: Orders are typically processed and dispatched within 2-4  business days after payment confirmation. You'll receive an email notification with tracking details once your shamanic drum has been shipped.

Shipping Methods and Delivery Times: We offer reliable shipping options to ensure your hand-birthed shamanic drum arrives safely:

• Domestic Shipping (UK): Standard delivery typically takes up to 5 business days.

• International Shipping: Delivery times vary by destination, generally ranging from 7-21 business days. Please note that customs processing may affect delivery times.

Shipping Costs: Shipping charges are calculated at checkout based on your location and the selected shipping method.

Packaging: Each shamanic drum is carefully packaged using eco-friendly materials to protect it during transit. Our packaging ensures your drum arrives in pristine condition while minimizing environmental impact.

Customs and Import Duties: International orders may be subject to customs duties, taxes, or import fees upon arrival in the destination country. These charges are the responsibility of the recipient. We recommend checking with your local customs office for information on potential fees before placing an order.

Order Tracking: Once your order has shipped, you'll receive a tracking number via email. You can use this number to monitor your package's progress and estimated delivery date.

Shipping Insurance: To safeguard your purchase, we offer optional shipping insurance at checkout. This insurance covers loss or damage during transit. If you choose to decline shipping insurance, we cannot be held responsible for any issues that occur during shipping.

Incorrect Addresses: Please ensure your shipping address is accurate when placing your order. We cannot be held responsible for packages delivered to incorrect or outdated addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping charges may apply to resend the item.

By purchasing from us, you agree to this shipping policy. If you have any questions or need further assistance, please contact our customer service team.